Notice about delivery due to current developments
(Last updated: 22.12.2020)

Dear foodspring family, We are keeping a careful eye on the spread of Covid-19 and taking all possible precautions to ensure the safety of our community. We have tightened the health and hygiene regulations in our warehouses to protect the workers and thus minimize the risk of infection.


As a result, we can guarantee that you will receive your order from us as usual. If there are unexpected delays in delivery, we will inform you immediately.

FAQ

Do you know how long you will still be able to deliver?

At the moment there is no reason to believe that we will have to stop delivering packages. Current restrictions only limit the movement of people, not the movement of goods.

Do I need to sign for my package? I want to avoid all unnecessary physical contact.

No, DHL does not currently require a signature to receive a package. DHL has published the following on its website: "In addition, we are currently temporarily dispensing with the recipient's personal acknowledgement of receipt when handing over the parcel, so that the deliverer can take this over for the customer without contact.".

What precautions are you taking in your warehouses?

We always handle your packages with care. To make sure that everything is as safe as possible, we've added extra safety precautions to the warehouse in Italy. We're cleaning more often and have introduced new safety measures for our workers. All workers must now maintain at least 1.5m distance from each other and hand disinfectant is always available.

Muss ich beim Postboten für mein Paket unterschreiben?

Ich möchte den Paketboten nicht berühren. - Nein, musst du nicht.

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